The potential value of Artificial intelligence technology has only increased since the global COVID-19 pandemic. As a result of the pandemic, the use of AI in various businesses has increased. According to the McKinsey State of AI report published in November 2020, at least half of the organizations have implemented AI functions.
AI technology will become more critical as companies automate day-to-day operations and better understand COVID-affected datasets. With the increasing implementation of work-from-home policies, businesses are more digitally connected than ever before since the lockdown.
More industries will begin to use AI Trends to meet changing customer needs and accelerate digital transformation in the coming days. When AI is combined with connected commercial vehicles, in-car sensors, and modern health monitors, more actionable data will be generated, resulting in a safer world.
Top AI Trends To Look For 2022
The following are a few key AI trends In 2022 :
The Increasing Popularity Of AIOps
In recent years, the complexity of IT systems has expanded. According to Forrester, vendors prefer platform solutions that combine multiple monitoring disciplines, such as application, infrastructure, and networking.
IT operations and other teams can improve their critical processes, decision-making, and tasks with AIOps solutions and improved analysis of the volumes of data coming their way. IT leaders can seek AIOps providers to enable cross-team collaboration through end-to-end digital experiences, data correlation, and toolchain integration.
AI solutions For IT
In 2022, the number of AI solutions developed for IT will rise. AI solutions that can detect common IT problems and self-correct any minor malfunctions or issues are also expected to grow in popularity in the coming years. This will reduce downtime and allow teams to focus on other tasks while working on high-complexity projects.
Data Structuring Aided By AI
Natural Language Processing and Machine Learning processes will be used to structure more unstructured data in the future. These technologies will be used by businesses to generate data that can be used by RPA (robotic process automation) technology to automate transactional activity.
RPA is one of the industry’s fastest-growing segments. Its only drawback is that it can only handle structured data. With the help of AI, unstructured data can be easily converted to structured data, resulting in a defined output. This is one of the most significant AI developments.
The Rise Of Augmented Processes
Artificial Intelligence and Data Science will be a part of a larger picture of innovation and automation in 2022. Data ecosystems are scalable, lean, and provide data to various sources on time. However, to adapt and foster innovation, a foundation must be established.
Companies will optimize their augmented business and development processes even further. Software development processes can be optimized with Artificial Intelligence, and we can look for broader collective intelligence and improved collaboration. To move into a sustainable delivery model, we must foster a data-driven culture and grow out of the experimental stages. This is one of the most significant AI developments.
We are becoming more vulnerable to cybercrime as we become more reliant on machines daily because every device connected to the internet provides an opportunity for attackers to exploit its flaws.
Identifying and closing existing security holes becomes more challenging as connected devices become more complex. AI can play a critical role in detecting suspicious activities by analyzing network traffic patterns. As a result, we can anticipate some significant advancements in AI in cybersecurity in 2022.
Advancement In Multimodal AI
Deep learning algorithms have trained models using only one data source over time. A natural language processing (NLP) model, for example, is conditioned on text, whereas a computer vision model is trained on images. All of this is based on a single modal AI, with the results being mapped to a single data type source. Multimodal AI combines various data types, such as image, speech, and text, with multiple algorithms to produce more accurate results.
Increasing Prominence Of Hyperautomation
Any organization must keep up with the ongoing digital revolution. Hyperautomation is automating every function in a company or organization that can be automated. Hyperautomation will gain more prominence this year, as noted in Gartner’s top strategic tech trend for 2022.
Hyperautomation is enabled by Artificial Intelligence, Machine Learning, and Robotic Process Automation (RPA).
Voice And Language-Based Intelligence
The rise in remote working, particularly in customer service centers, has created an excellent opportunity to implement NLP or ASR (automated speech recognition) capabilities. According to a report, only 5% of all customer contacts are routinely checked for quality feedback.
Because one-on-one coaching isn’t available, businesses can use Artificial Intelligence to perform routine quality checks on customer understanding and intent to ensure continued compliance.
Artificial intelligence has become a critical component of digital strategy. There will be a new wave of AI applications for individuals and businesses. Businesses that invest in Artificial Intelligence and Machine Learning technologies will pave the way for innovation frontiers.
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